Category Archives: Article

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December 12, 2018

What’s Holding You (and Me) Back?

Winston Churchill said, “Success is the ability to go from failure to failure without losing your enthusiasm.” As a consultant, I find it easy – like really easy – to help others see the forest through the trees, to help others build better relationships, to help others solve workplace problems that seem so obvious to…

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March 16, 2018

Know When to Walk Away from the Screen

Effective communication is both a priority and a struggle for many organizations. Over 90 percent of how we interpret a message is based on the sender’s body language and tone. When you consider how much time we spend hiding behind our screens to get messages out as quickly as possible, it’s no wonder so many…

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October 27, 2017

Take the workplace from loneliness to friendliness

Former U.S. Surgeon General Vivek Murthy wrote a Harvard Business Review article in which he describes a major workplace problem: loneliness. It isn’t only employees who feel lonely. Over half of CEOs report feeling isolated at work, and over half of them believe it negatively impacts their performance. Murthy explains that the result of loneliness…

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September 8, 2017

In business, accountability starts at the top

My dad had something written down on a piece of paper and taped to the lamp on his desk for years. The author is unknown (at least to me), but the message is powerful: “People think it’s hard to do the right thing. It’s not hard to do the right thing. It’s hard to know…

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June 30, 2016

Want Change Management? You Need Communication.

These work best when employees understand what their jobs are and how to communicate according to the organization’s written and unwritten rules. Leaders are the ones who help employees understand those expectations, and their efforts become particularly important during change.  Employees want – but more importantly, NEED – to understand major shifts in business activities…

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June 13, 2016


According to the U.S. Office of Personnel Management: “America was founded on the ideal that from many, we are one, a whole that is greater than the sum of its parts. That is the rationale for inclusion. To gain the maximum benefit from our increasingly diverse workforce, we must make every employee feel welcome and…

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